Home  :.  About Us  :.  Products  :.   Ordering  :.  Information  :.  Contact Us

Ordering >>>   The Basics  :.  Request a Price Quote  :.  Product List  :.  Sales, Terms & Conditions

Ordering Basics

To place a purchase order or quote request, you can use our online form or send it via fax at (847) 419-1648.  To place an order over the phone, please call us during normal business hours (9 am to 6 pm CST), toll-free, at (877) 591-5571.  For general pricing & product specification information, please visit our Requests & Feedback page. When placing a quotation or submitting a purchase order, make sure to follow these purchasing and submission guidelines.  In addition, we do have a policy on returning products, requiring a mandatory re-stocking fee, which is detailed below.
Purchase Orders	Quote Inquiries	Using a Credit Card	Return Policy
Alexeter Technologies, LLC © 2000 - 2004.  |  Legal Disclaimer
Purchase Order Sales (U.S. & International): 1.   Select the items you wish to order by viewing our Product List or calling Alexeter Customer Service. 2.   If required, submit a price quote on-line by visiting the Request a Quote page. 3.   Review the sales terms & conditions by visiting our Sales, Terms and Conditions page. 4.   Print out an Acknowledgment Form from the Sales, Terms and Conditions page.  5.   Forward a fax copy (or mail a hard copy) of your purchase order, along with completed Acknowledgment Form, to Alexeter Customer Service -- fax: (847) 419-1648/phone: (847) 419-1507.
Inquiries, Quotes or Purchase Requests.... To request a quote, you can: 1.  Expedite the ordering process by completing our quote request form on our Request a Quote page. 2.  Call our Customer Service Department toll-free at (877) 591-5571. 3.  Fax in your quote request, along with completed Acknowledgment Form, to us -- fax: (847) 419-1648. International calls: Please dial phone (847) 419-1507 or fax (847) 419-1648, preceded by the appropriate international dialing codes for the U.S., from your country.
For Credit Card Sales (Visa & MasterCard only): 1.   If ordering by Credit Card, please note that we ONLY ACCEPT Visa or MasterCard. 2.   Select the items you wish to order by viewing our Product List or calling Alexeter Customer Service. 3.   If required, submit a price quote on-line by visiting the Request a Quote page.  You do not have to submit your credit card information via our website when requesting a quote. 4.   Review the sales terms & conditions by visiting our Sales, Terms and Conditions page. 5.   Print out an Acknowledgment Form from the Sales, Terms and Conditions page.  6.   Forward a fax copy (or mail a hard copy) of your purchase order, along with completed Acknowledgment Form, to Alexeter Customer Service -- fax: (847) 419-1648/phone: (847) 419-1507.
Return Policy 1.  Unused or unopened products may be returned to Alexeter within 30 days of receipt.  2.  No products may be returned without a Return Material Authorization (RMA).  This authorization must be obtained from Alexeter prior to shipping.     3.  The RMA should be clearly indicated on the outside of the return packaging & any relevant paperwork.   4.  Goods sent to Alexeter without a visible RMA number will not be accepted & will be returned.    5.  A 25% restocking fee will be applied to the customer's account for any returned product.